(UPS’s) backlog left some Americans with gifts missing from under the Christmas tree Wednesday morning. "We're terribly sorry," spokeswoman Natalie Black told CNN.
UPS stuck to its plan to make no deliveries on Christmas, angering some customers.
"Thanks for totally screwing us AND lying about it all day," Mo Husseini posted on Twitter. He was responding to a UPS tweet in which the company vowed "every effort to get packages to their destination."
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